tb333's Privacy Policy
Your personal data is very important to us. This policy explains how we collect, use, and protect your information.
Introduction & Applicability
tb333 is an online gaming platform operated for users in Bangladesh. When you use our website, create an account, or use any of our services, you agree to the terms of this Privacy Policy.
This Privacy Policy ("Policy") describes what information tb333 collects, why it collects it, how it is stored and used, and what your rights are. This Policy applies to our website, mobile version, and all related services.
This Policy may be updated from time to time. For significant changes, we will notify you via the email linked to your account or through a notice on the platform. The latest version will always be available on this page.
Information We Collect
We collect various types of information during registration and use of tb333 services. The categories of information are described in detail below:
2.1 Personally Identifiable Information
When you open an account or activate services at tb333, you are required to provide the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Current address and national identity card details (for required identity verification)
- Account details for your preferred payment method (bKash, Nagad, Rocket, Upay, or bank account)
2.2 Transaction & Financial Information
Information relating to your deposits, withdrawals, and betting activity is securely recorded in our system. This includes transaction amounts, timestamps, methods, and associated reference numbers. This information is used for financial security and fraud prevention.
2.3 Technical & Usage Information
When you use our platform, certain technical information is collected automatically:
- IP address and device identifier
- Browser type and operating system
- Pages visited and session duration
- Information collected through cookies and similar tracking technologies
2.4 Communication Information
If you contact our support team via live chat or email, the details of that conversation may be stored for the purpose of improving service quality and record keeping.
Purpose of Using Information
tb333 uses the information collected from you for the following lawful and specific purposes:
Account Management
Verifying your registration, keeping your account active, and providing personalised services.
Identity Verification & Security
Ensuring age and identity verification to prevent fraud and unauthorised activity.
Transaction Processing
Completing deposits and withdrawals and maintaining accurate financial records.
Customer Support
Ensuring prompt and effective resolution of your questions and complaints.
Platform Improvement
Analysing user experience to improve service quality and functionality.
Communication & Notifications
Sending important account updates, security alerts, and relevant information.
Cookies & Tracking Technologies
The tb333 website uses cookies and similar technologies to improve your browsing experience and ensure the proper functioning of the platform.
4.1 Types of Cookies
- Essential Cookies: Necessary for the basic operation of the site. This includes maintaining login sessions and keeping security features active.
- Functional Cookies: Used to remember your preferences and language settings.
- Analytical Cookies: Collect anonymous data to help us understand which pages are used most and where issues exist.
4.2 Cookie Controls
You can delete or block cookies from your browser settings. Please note that disabling essential cookies may affect some key features of the platform.
Sharing Information with Third Parties
tb333 never sells or rents your personal information. However, in limited circumstances, information may be shared with trusted third parties:
5.1 Payment Processors
Necessary information is shared with payment service providers such as bKash, Nagad, Rocket, Upay, and bank transfer services to complete your deposits and withdrawals. Each of these service providers follows their own strict security standards.
5.2 Technology & Infrastructure Providers
We work with secure server, database, and cybersecurity providers to operate the platform. These providers are bound by agreements that comply with our Privacy Policy.
5.3 Legal Obligations
Information may be disclosed to fulfil court orders, lawful requests from government or regulatory authorities, or requirements under applicable law. In such cases, tb333 always shares only the minimum information necessary within the bounds of the law.
Your information is not transferred to any third party for marketing or advertising purposes. Any third party associated with tb333 is required to comply with our strict data protection guidelines.
Data Security Measures
tb333 follows industry-standard technologies and practices to ensure the protection of your personal and financial information. What is included in our security framework:
- SSL/TLS Encryption: All data flowing between your browser and our servers is protected by industry-standard SSL encryption.
- Encryption of Stored Data: Sensitive data stored in the database is kept in an encrypted state.
- Access Controls: Only authorised personnel can view personal information for specific needs and through controlled processes.
- Regular Security Audits: Our systems undergo regular security audits and vulnerability assessments.
- Firewall & Intrusion Prevention: Advanced firewalls and cyber threat detection systems remain active at all times.
However, transmitting information over the internet is not entirely risk-free. We strive to ensure the highest level of protection, but we cannot guarantee complete security. It is your responsibility to keep your account password confidential and to notify us immediately if you notice any suspicious activity.
Data Retention Period
tb333 retains your information only for as long as necessary and legally required. Details on retention periods:
- All relevant information is retained for as long as your account remains active.
- After account closure, financial transaction records are kept for a specified period in accordance with applicable law.
- In the event of a legal dispute or investigation, relevant information is retained until the matter is resolved.
- Once the retention period expires, information is securely deleted or anonymised.
Your Rights
As a tb333 user, you have the following rights over your personal information:
Right of Access
You have the right to know and view what information we hold about you.
Right to Rectification
You can request correction of inaccurate or outdated information in your account.
Right to Erasure
You have the right to request deletion of your information beyond what is legally required to be retained.
Right to Restriction of Processing
In certain circumstances, you can request that the processing of your information be restricted.
Right to Object
You have the right to object to the use of your information for specific purposes.
Right to Data Portability
You can request your information in a structured, commonly usable format.
To exercise any of the above rights, email us at [email protected]. We will process your request as promptly as possible and within the bounds of the law.
Protection of Minors
tb333 is operated for users aged 21 and above only. We do not knowingly collect any information from minors. Age verification is mandatory during the registration process.
If a parent or guardian believes that a minor has provided information without their consent, please contact us at [email protected]. We will promptly delete the relevant information.
21+ Only: This platform is for users aged 21 and above only. Please play responsibly.
Third-Party Connections
The tb333 platform may sometimes require interaction with third-party services or payment gateways. These third parties have their own privacy policies and tb333 is not responsible for their data management practices. You are encouraged to read the individual privacy policies of those services.
Policy Changes & Updates
This Privacy Policy may be revised or updated from time to time. For significant changes, we will notify you via your registered email or through a clear notice on the platform.
Continuing to use tb333 after any changes will be taken as your acceptance of the updated policy. If you object to any change, please contact us.
Contact Us
If you have any questions, comments, or requests to exercise your rights regarding this Privacy Policy, please contact our support team. Our support team is available 24/7 in Bengali and English.
Live Chat
Get direct support through the platform's live chat. Available 24/7.
Email Support
Send privacy-related requests to: [email protected]
To learn more about tb333, read our About Us page, Terms & Conditions, and Responsible Gaming page.